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  1. Kinomap Support
  2. Get started on Kinomap

Get started on Kinomap

Learn how to get started with Kinomap: account creation, initial setup, and your first steps to make the most of your workouts.

First steps on Kinomap

  • I forgot my password
  • How to connect my equipment?
  • Is my equipment compatible with Kinomap?
  • Connecting Equipment & Managing Your Subscription
  • Understanding the app menus
  • How do I create a Kinomap account?
See all 10 articles

Before my workout

  • How do I manage the videos in my playlist ?
  • How do I favorite a video?
  • How do I download a video on Kinomap?
  • How to create a playlist on Kinomap
  • How to resume an activity?
  • How to use Kinomap on a bigger screen?
See all 9 articles

During my workout

  • The activity doesn't start
  • I have no sound on the videos
  • Who are the other users on the ranking?
  • Why is my speed different on the app and on the console?
  • How is the bike speed calculated in the training apps?
  • How can I adjust the difficulty of my training?

After my workout

  • Where can I view my activity data?
  • My performance does not appear in the ranking, why?
  • How to delete an activity?
  • What is the Record Power Profile (RPP)?

Useful information

  • Why does the app ask me to enable the fine location?
  • Why does the Android app ask so many permissions?
  • What are the requirements to run the app smoothly?
  • Why is it important to update Kinomap App regularly?
  • Where are my training data stored?
  • Is there a difference between tablet and smartphone version?

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