If you want a full Strava export including map and elevation, you need to train by choosing the "Variable Speed" mode.
Here's an interesting article on our two training modes: Original and variable speed modes
Sometimes, the map may not appear on Strava.
If this happens, you can follow the following article to renew your Strava connection token.
Automatic or manual export no longer works, why?
Need help?
If you have any questions, please contact our Customer Support at support@kinomap.net and provide as much information as possible.
Please include:
Your Kinomap account username.
The name of the activity.
The date the activity was completed.
A screenshot.
This information will help us assist you more quickly.