pedal on the pedals! but the video stops!

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11 comments

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    Philippe Moity

    Apologies to have been a bit slow in getting back to you but we haven't been yet in touch with HMS and don't know too much about the HMS SW7200 bike. As a reminder, here’s our compatibility list on https://www.kinomap.com/fr/compatibility/brand/get/all. We are not supposed to support other brands and models. Nevertheless, we are now in touch with your supplier willing to get Kinomap on board. Would you mind to email us at support@kinomap.com in order to move on? Thanks in advance

    Przepraszamy, że powrót do Ciebie był trochę powolny, ale nie mieliśmy jeszcze kontaktu z HMS-em i nie wiemy zbyt wiele o rowerze HMS SW7200. Dla przypomnienia, oto nasza lista kompatybilności na https://www.kinomap.com/fr/compatibility/brand/get/all. Nie powinniśmy wspierać innych marek i modeli. Niemniej jednak, jesteśmy teraz w kontakcie z Państwa dostawcą, który chce wdrożyć Kinomap. Czy moglibyście wysłać do nas e-mail na adres support@kinomap.com, aby przejść dalej? Dziękuję z góry.

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    Rob

    I have the same problem with the Samsung S9. Is there a solution to this?

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    JPG

    Same for me, on the video screen the message is "start pedaling" but nothing happens, despite seeing my sensors working well in "preview data"....

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    Timo Antila

     

    I have also got this same message frequently for some time. It seems to be a common problem. This program is useless for me now.

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    Cedric Turczyn

    Hello,

    We are currently working on the Bluefin Tour Spin that doesn't work well on Kinomap.
    We already found a solution on IOS and we'll certainly find a solution on Android soon.
    Thanks for your patience;

    Cedric. 

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    Patrick CHARROUX

    Bonjour  ,

    Idem pour moi , tacx smart flow , Samsung s10  et windows10 comme matériel 

    Patrick

    Bon  courage  à tous

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    Jerzy Domżał

    Hi,

    I have the same problem with HMS SW7200 bike. I can connect. Sensors work correctly, but any video starts obly for 1 second and stops waiting for pedals.

    I tried Kinomap on Samsung S5 and Samsung A51 - on both the same problem.

    What should I do? :)

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    Paweł Zborowski

    hi, I have the same issue like others.
    In every advertisment I saw a message where be noticed that your app Kinomap works with HMS's bikes, for instance HMS SW7200 so it's really big missunderstanding I mean this app not supported HMS's bikes because it is one of few major things why I bought this bike.
    Pls help us to find solution for this problem.
    Brgs,
    Paweł

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    Rob

    Hey, 
    I've also bought a spinning bike that should be working with kinomap. 
    No chance.  pedal on the pedals! but the video stops!
    I switched now to BitGym App. This works like a charm.

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    Paweł Zborowski

    Hi Rob,
    Thank u in advance for help.
    I will check and come back with results.
    Brgs, Paweł

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    Markus Pfaff

    I have the same problem. I have a Crosstrainer from Sportstech CX625.

    The Crosstrainer is connectet to my Tablet Tab A.

    It works 1 Week. Now the Videos dont start

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