Can not Connect with Kinomap v9.0

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5 comments

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    Cedric Turczyn

    Hello Ekke,
    Please let's continue this discussion through the support ticket that you've created.
    Best regards,

    Cedric.

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    Christian Pörtzel

    same problem here, i have sportplus 9600 , Iphone8 Plus and if i wanna start it always say: "start cycling...." and nothing happens.

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    Cedric Turczyn

    Hello,

    We've submitted an app update this afternoon, that should be validated by Apple early next week.
    This issue was related to changes made on IOS 13.1.2 and the last update will fix it.
    Best regards,
    Cedric. 

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    Jaine hollis

    What is the difference between a Kinomap and BH by Kinomap apps. Both tell me to start pedalling but won’t connect to my bike 

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    Cedric Turczyn

    Hello,

    The difference between BH Fitness and Kinomap is the hardware support.
    BH by Kinomap only supports the BH equipment whereas the Kinomap supports the other ones.
    Best regards,
    Cedric

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