KINOMAP APPS
Frequently Asked Question, in English
Hardware
- My treadmill has no connectivity. How to train on Kinomap?
- How to connect my equipment for the first time?
- How to add an additionnal sensor?
- How to use the optical sensor on Kinomap and KETTMaps?
- What are the requirements to run the app smoothly?
- I get an 'error 200' when I try to use the remote display feature.
Gameplay
- How to delete an activity?
- How to use the remote display feature?
- Discovery versus Challenge modes
- How to apply a filter on the video search?
- I can't see all the videos in the 'all video' menu.
- There are other users my training session, who are they?
Subscription and account
- Does the bankruptcy have effects on Kettmaps / Kinomap?
- Automatic or manual export to Strava no longer works, why?
- How to update my credit card information?
- Can I subscribe without a credit card?
- How can i deal with my confidentiality settings?
- Free, Monthly, Annual and App Life Time / Life Time Duo subscriptions