KINOMAP APPS
Frequently Asked Question, in English
Hardware
- Android 4.4 is no longer supported
- Why is it important to update the regurarily?
- How to connect my equipment for the first time?
- The app always asks me to start pedaling/running/rowing but the video never starts.
- How to add an additional sensor?
- How to use the optical sensor on Kinomap and KETTMaps?
Gameplay
- How is calculated the bike speed in the training apps?
- How to join or schedule a multiplayer session?
- There are other users my training session, who are they?
- I have no sound on the videos, why?
- How to resume an activity?
- How to delete an activity?
Subscription and account
- About the family plans
- Does the bankruptcy have effects on Kettmaps / Kinomap?
- Automatic or manual export to Strava no longer works, why?
- How to update my credit card information?
- Can I subscribe without a credit card?
- How can i deal with my confidentiality settings?