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  1. Kinomap Support
  2. KINOMAP APPS

KINOMAP APPS

Frequently Asked Question in English

Hardware

  • How to connect my equipment?
  • The application does not control the speed of my treadmill. Why ?
  • I have a connection problem
  • The activity doesn't start
  • Is my equipment compatible with Kinomap?
  • How to add an additional sensor?
See all 27 articles

Gameplay

  • Can I adjust the difficulty level during my training session?
  • FTP, RES, WATTS... Useful information about the structured workout mode
  • How do I manage the videos in my playlist?
  • Shared mode for Clubs / Federations
  • Shared mode on Kinomap for Wellness
  • Shared mode on Kinomap for Corporate
See all 35 articles

Subscription and account

  • How to choose your Kinomap subscription?
  • How do I download my invoices?
  • Can I try Kinomap for free?
  • How to add a COUPON or a PROMOTIONAL CODE on Kinomap ?
  • How to cancel my subscription?
  • I can't login to the app or the website
See all 17 articles

Social

  • How to share/export an activity? (Strava, Decathlon Coach, Adidas Running, etc)
  • How do I search for and follow another user?
  • How to link Apple Health to the Kinomap application?
  • My performance does not appear in the ranking, why?
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