KINOMAP APPS
Frequently Asked Question, in English
Hardware
- How to connect my equipment for the first time?
- How to add an additional sensor?
- The app always asks me to start pedaling/running/rowing but the video never starts.
- Interactive, Smart, Classic, what does it mean?
- How to use the optical sensor?
- What are the requirements to run the app smoothly?
Gameplay
- How to create my own structured workout?
- Where is the 'activity details' button?
- What is the meaning of the color on the speed value?
- How is the bike speed calculated in the training apps?
- How to join or schedule a multiplayer session?
- There are other users during my training session, who are they?
Subscription and account
- How to restore my purchase on an IOS device?
- How to add a family member to my subscription?
- Does the bankruptcy have effects on Kettmaps / Kinomap?
- Automatic or manual export to Strava no longer works, why?
- How to update my credit card information?
- Can I subscribe without a credit card?