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  1. Kinomap Support
  2. KINOMAP APPS

KINOMAP APPS

Frequently Asked Question in English

Hardware

  • The application does not control the speed of my treadmill. Why ?
  • I have a connection problem
  • The activity doesn't start
  • Is my equipment compatible with Kinomap?
  • How to connect my equipment?
  • How to add an additional sensor?
See all 27 articles

Gameplay

  • I just want to see the video
  • Is Kinomap available on a Smart TV?
  • Is Kinomap compatible with the Apple TV?
  • My speed is different on the app and the console
  • How is the bike speed calculated in the training apps?
  • Difference between the "Discovery" & the "Challenge" mode
See all 29 articles

Subscription and account

  • Can I try Kinomap for free?
  • How to add a COUPON or a PROMOTIONAL CODE on Kinomap ?
  • How to cancel my subscription?
  • I can't login to the app or the website
  • How to delete my account?
  • What's the family option?
See all 16 articles

Social

  • How to link Apple Health to the Kinomap application?
  • My performance does not appear in the ranking, why?
  • How to share an activity?
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